ext_164710 ([identity profile] watertank.livejournal.com) wrote in [personal profile] watertank 2007-11-19 07:52 pm (UTC)

The serious consequences of the Einstellung effect have been demonstrated by Reason (1990) who showed that many accidents in real life are caused by experienced system users such nuclear power-station controllers being stuck in their well-practiced routines and unable to adopt a new pattern of thought when a system malfunction meant that the familiar pattern was no longer appropriate.

== The Apollo 13 situation

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